How to deliver faster projects and take new products to market quicker with automation
How London Metal Exchange can deliver faster projects and take new products to market quicker with automation
Recent disruption fueled by the pandemic, and global events such as the Russia-Ukraine war, China’s emergence as a consumer nation and the global financial crisis have created a “supervolatility” in the markets1 and raised expectations around exchanges' ability to adapt to support their customers.
The challenge for London Metal Exchange is how to meet these expectations. It’s one thing to design the perfect customer-focused app, but another thing to ensure it integrates effectively with internal IT systems.
And of course, if it doesn't quite integrate as it should, the impact on customer engagement can be catastrophic. So, it comes as no surprise that Forrester have identified 'future-proofing the technology stack' as a key activity for customer service organisations.2
To create the experience that customers want, both for product upgrades and when launching new products like LMEselect v10, it's vital to get your infrastructure right, using automation of common workflows to simplify provisioning and deliver a consistent, superior level of service.
Consistency is a major benefit of network automation
Where data center connectivity is provisioned manually, consistency is likely to drift. Any lack of consistency at this stage can create problems further down the line, resulting in an unreliable customer experience and damage to the reputation of the business.
Automation can facilitate better use of existing company know-how
Divert resources from manual processes to focus on the set-up of automations enabling additional team members to bring their experience into the build process. By automating things like firewall administration you can free up your team to focus on higher value activities.
Deliver connectivity faster
There is no need for a product launch to fail because new technologies haven't been adopted quickly enough at the necessary scale. Use automation to save time on provisioning new environments for customers.
Massive time and cost savings are achievable
Automation savings are particularly impressive with large scale projects due to reusability—once automation has been optimised for a single datacentre, rollout to other datacentres will produce greater cost savings as the exploratory work has already been done.
Incorporate pre-validation to speed up delivery
With development timelines publicly available to London Metal Exchange's Members, it is critical to ensure that timelines don’t slip and that major projects launch in a timely manner to address the market pressures.
Bringing pre-validations steps into automation pipelines, which conform to your business standards, deliver projects faster.
No need to compromise on security and compliance
The consistency achieved using automation supports security and compliance, with data logging and reporting enabling swift action to be taken if any breaches are detected.
Automation skills and people shortages
In a challenging market for skills, a partner such as BestPath can help you devise a strategy with realistic, achievable deadlines and have the necessary expertise to help drive automation.
Need to migrate your system from legacy to a new platform?
BestPath have the experience and product knowledge to leverage automation capabilities at scale, to help you mitigate risk and migrate quicker.
Hi. We’re BestPath. The unsung heroes, working quietly and competently behind the scenes to inspire and empower our Fintech clients. Combining curiosity with innovation we deliver agile, secure and trusted network infrastructures that enable Fintechs to deliver exceptional services and outstanding customer experiences. Let’s chat about how we can do just that, for you. firstname.lastname@example.org
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